Shipping + Returns

Shipping

Please allow up to five days for your parcel to be mailed off. We are a small team and appreciate your patience! 

We offer a flat shipping rate of $8 for orders over $120 within the USA.

Shipping Schedule

USA Regular Via Ups 4–10 Business Days
USA Express Via Ups 1–2 Business Days
International Regular Via Ups 5–15 Business Days
International Express Via Ups 3–5 Business Days

 

Custom orders are final sale, and have a 30 day turnaround time.

If one of your items is on the waitlist, your order will not ship until all items are available unless requested otherwise. Please don't hesitate to email us at hello@wolfcircus.com if you would like your available items sooner, we are happy to negotiate a partial shipment.

Additional duties may apply upon arrival - we are not responsible for these additional costs.

Shipping & duties are non-refundable. 


Our Returns & Exchanges Policy

Wolf Circus Jewelry offers returns on products purchased from wolfcircus.com for store credit within 14 days of receiving your order. All sale, sample sale, custom, engraved, and discounted items are final sale. All items being sent back must be unworn, have no signs of wear and damage, and in original condition with any tags attached (if product arrived with tags) and in original packaging. Worn, scratched and damaged pieces will not be accepted and Wolf Circus has the right to deny and send back any items to sender which do not meet these conditions. We do not accept returns for items purchased through our retailers. Please contact the retailer directly to inquire about their return policy.

SHIPPING DIMENSIONS

Please return your order back in the original padded mailer packaging it came in or smaller (12x8x2 in). We cannot accept large boxes as this increases shipping rates. If the returned item does not meet the dimensions mentioned above, we will deny the return and have the package re-shipped to the customer.

 

We offer free return shipping within North America, and a $30.00 flat rate shipping fee for international orders. This amount will be deducted from your credit.

How to Return an Item

  1. Please email hello@wolfcircus.com within 14 days of receiving your parcel and include your order number and items you wish to return.
  2. Our customer service team will send you a prepaid return label and a return form to print and fill out.
  3. Please return your item in a small box or envelope or it’s original packaging. Oversized and large boxes will not be accepted as this increases our shipping rates.
  4. Once the item has been received back to us you will receive a store credit by email.


 

Sale Price Protection Policy

As a small company, we do not offer price protection for orders placed before our sales start.